Patient Access


Call 111

Call 111 when we are closed to speak to an NHS professional on any urgent health or medical issue.

Calls are free from landlines and mobiles. Please access the link below for further information on our out of hours service.


If you have an emergency please call 999

Visit a pharmacy for healthcare advice without an appointment

Your local pharmacist is able to help with minor cuts, sprains, aches and pains, colds and flu, headaches, rashes, cystitis and other common conditions.

No appointment is necessary and your local pharmacist is open late, is available at weekends and many public holidays.

Find your local pharmacy

We have a variety of helpful Self Care information and links which could help you to treat your illness without the need for an appointment:

Some patients, often those with complex and long-standing medical problems, may need an appointment with a doctor.

Book an appointment online

Call the surgery on 0203 640 2090 to arrange an appointment with a doctor.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the service with the appropriate skills is important. This may result in a speedier recovery for you and helps to ensure NHS services are run efficiently.