The Patient Participation Group (PPG) is intended to foster good relations between the Surgery and patients and secondly, to act as a conduit for communication in both directions between the Surgery and patients. It has a Constitution and is managed on a day-to-day basis by a ‘Core Group’ (comprised of patients, Doctors and the Practice Manager) that informs Practice members about issues of concern to patients and then imparts their response to the patients.
So please come along and become a member of our group. It is for the good of the practice and our patients. We would like to hear your views on how well we run the practice and ways of improving. Forms are with Reception for you to join, at present we have 12 active members.
We want more active members and will be working hard to increase our members over the coming months. Meetings are either face to face or virtual throughout the year.
It really is important that the PPG is told about your views on relevant matters concerning the Practice. However, it should be made clear from the outset that the PPG is not an appropriate place to discuss personal issues.
This is because the practice has a formal complaints procedure for dealing with personal issues. But that is not to say that all personal issues are restricted to using the formal complaints procedure in order to have matters righted because, if sufficient numbers of patients were to raise concerns on the same issue, then it would come within the remit of the PPG to seek a remedy. The Patient Participation Group needs to hear about any concerns you might have with regards to the Practice and the way it functions.
Join our Patient Participation Group
If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below.
OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.
Download the pdf version of our sign up form
We aim to acknowledge your request within a few days.
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.
Non-urgent advice: Date of next Patient Participation Group meeting
Date(s) to be announced
The National Association of Patient Participation
The national association for patient participation aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation also to promote the support available from N.A.P.P.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.